Privacy Statement

Toi-Toys B.V., located at Jan Hilgersweg 9, 5657 ES Eindhoven, is responsible for the processing of personal data as outlined in this privacy statement.

Contact information
Jan Hilgersweg 9-11
5657 ES Eindhoven

R.A.L.J. Rooijackers is the Data Protection Officer of Toi-Toys B.V. He/she can be reached via [email protected].

Personal data we process

Toi-Toys B.V. processes your personal data when you use our services and/or provide them to us yourself.

The processed personal data includes

- First and last name
- Gender
- Date of birth
- Address details
- Phone number
- E-mail address
- IP address
- Other personal data actively provided, for example, by creating a profile on this website, in correspondence, and over the phone
- Data about your activities on our website

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify if a visitor is over 16. We recommend that parents be involved in their children's online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal information about a minor without consent, please contact us at [email protected], and we will remove this information.

Purpose and legal basis for processing personal data

Toi-Toys B.V. processes your personal data for the following purposes:

- Handling your payment
- Sending our newsletter and/or promotional materials
- Contacting you via phone or email when necessary to provide our services
- Informing you about changes to our services and products
- Offering you the possibility to create an account
- Delivering goods and services to you

Automated decision-making

Toi-Toys B.V. makes decisions that can have (significant) consequences for individuals based on automated processing. These are decisions made by computer programs or systems without human intervention.

Data retention

Toi-Toys B.V. does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We follow specific retention periods for different categories of personal data.

Sharing personal data with third parties

Toi-Toys B.V. only shares your data with third parties when necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies and similar technologies

Toi-Toys B.V. uses only technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. You can opt out of cookies by adjusting your internet browser settings.

Viewing, Modifying, or Deleting Data

You have the right to view, correct, or delete your personal data. Additionally, you can revoke your consent or object to the processing of your personal data by Toi-Toys B.V. You also have the right to data portability.

To exercise these rights, send a request to [email protected]. To verify the request, include a copy of your ID with sensitive information blacked out. We will respond as soon as possible, but within four weeks.

You also have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), via this link.

How we secure personal data

Toi-Toys B.V. takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe your data is not adequately secured or if there are signs of misuse, please contact our customer service or email [email protected].

By clicking 'Accept All' you consent that we may collect information about you for various purposes, including: Functionality, Statistics and Marketing.